Auto & General Home Insurance Review

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Auto & General Home Insurance at a Glance

Auto & General Home Insurance at a Glance

  • Protects policyholders' homes against risks such as power surges caused by load-shedding.
  • Two types of policies: home content insurance and building insurance.
  • Mobile app allows customers to monitor their policies, track premiums, and request emergency assistance.

What we like:

Auto & General Insurance is connected to Emergency Assist services - such as legal assistance and medical assistance, at no additional cost. This is a testament to the company’s commitment to serving its customers to the best of its capacity.

Best for:

South African homeowners who wish to insure their homes, home contents, and essential portable possessions against theft and other damages can purchase Auto & General Home Insurance products.

  • Comprehensive coverage.
  • Responsive customer support line that is active 24 hours.
  • Quick online quote application process.
  • Coverage is only available in South Africa and select countries.
Table of Content

Home insurance can protect your home against burglaries, theft, and property damage. Several companies offer home insurance products. However, if you are in South Africa, you may review the Auto & General home insurance package to see if it suits you.

Auto & General is a financial services company that provides home insurance to many South Africans. Homeowners may choose from three policies: home contents insurance, building insurance, and portable possessions insurance. And in this review, we will explore the Auto & General home insurance product, including its essential features and possible advantages and disadvantages.

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What Makes Auto & General Home Insurance Different?

Auto & General Home Insurance options allow you to protect your valuable properties, including your home building and its contents. You can also protect some of your portable possessions, including your cell phones, with these plans. Auto & General offers three insurance coverage options, including the following: building insurance, home content insurance, and portable possessions insurance.

Auto & General Home Insurance Coverage Options and Benefits

Auto & General Home Contents Cover

This insurance covers your home and its contents. The coverage extends beyond theft to include loss and unintentional damage. After purchasing this insurance, you must do an inventory of your belongings to ensure that everything is covered under the policy’s extent of coverage. Auto & General will assign guards to keep your belongings safe in case of a security breach at your home. The insurance also covers perishables lost due to power outages, stolen money, credit cards, patio furniture, and other similar items.

Auto & General Building Cover

Auto & General Building Cover is specifically designed to protect policyholders’ buildings. Building insurance will keep your building protected against damage due to several factors, such as fire, lightning, a ruptured pipe, floods, storms, and other eventualities. However, it is important to note that building insurance from Auto & General protects you from financial loss in the event of structural damage to your house but does not cover your home’s contents. If an accident causes significant damage to your home and you need to locate temporary accommodation, Auto & General will pay for it.

Auto & General Portable Possessions Insurance

This insurance product will pay to replace your portable possessions in the event of loss, theft, or other unanticipated scenarios. You will be asked to define the damages you want the policy to cover. If you purchase an unspecified portable possessions plan with Auto & General, you will be eligible for the payout if an unspecified item is lost, stolen, or destroyed, provided the amount listed on your schedule is sufficient to balance the discrepancy.

One of the many advantages of purchasing a portable possessions insurance policy at Auto & General is that the base amount will cover some of your portable items. You can also tell the company about your more expensive items and give them the correct replacement value to purchase a specified portable possessions cover that is designed to cover these high-value items.

Pricing and Discounts of Auto & General Home Insurance Products

The cost of home insurance premiums is calculated by multiplying the house’s replacement cost by other items covered by the policy. Auto & General has created an inventory form that can be downloaded, filled out independently, and then submitted to the company to streamline the quote-getting process and ensure that all of a customer’s items are covered. Upon the completion of this form by the potential customer, the insurance provider may give a quote that considers all of the highlighted variables. You can get the inventory form by navigating to the “Quote & Buy Online” tab at the top of the insurance company website. However, Auto & General does not offer special discounts on its home insurance products.

Where Auto & General Home Insurance Can Improve

Auto & General should give special discounts on home insurance products to customers who have increased their coverage or have been consistently purchasing premiums from the company. Currently, there seem to be no discounts for returning clients.

How to Request a Quote for Auto & General Home Insurance

Auto & General Insurance clients can request a quote in a variety of ways, including the following: 

  • One option is to call the Auto & General customer support phone number at 0861 60 01 24 and request how to go about this over the telephone.
  • You can also request a quote by visiting Auto & General’s website and clicking “Start a quote”.
  • Alternatively, you can visit the “contact us” page and request a quote by clicking the “Request an Online Quote” tab, and a customer representative will contact you to provide a quote.

Frequently Asked Questions (FAQ)

Make a list of everything you own in your home to ensure you have enough insurance to replace everything if something bad happens. This is to avoid coping with the implications of insufficient insurance coverage and settling for less-than-ideal options when repairing or rebuilding your property. You may raise your public, tenant, and domestic liability insurance limits to R5 million, R10 million, or R20 million for an extra fee.

It’s important to note that you must purchase geyser insurance and specify the number of geysers in your home to receive compensation for any harm resulting from a geyser malfunction.

The Auto & General Home Contents Insurance policy is meant to protect the items you’ve purchased over the years and placed in your home from theft, loss, damage caused by power surges, and many other undesirable eventualities. When looking for insurance, make a full list of everything you own to make sure you have enough coverage to cover the cost of replacing your valuables.

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